Social Services Emergency Duty Team
COUNCILEmergency Support
Older AdultsThe Emergency Duty Team (EDT) provides a 24-hour out-of-hours social work response for urgent social care and safeguarding emergencies affecting adults and children when daytime offices are closed.
Cardiff-wide (and all Wales rota)
Last verified 8 July 2026
Services offered
Social CareEmergencyOut Of HoursSafeguarding
Languages served
๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟWelsh๐ฌ๐งEnglish๐interpreting on request
Areas covered
Cardiff-wide (and all Wales rota)
Who can use this service
Children and adults in Cardiff with an urgent social care or safeguarding need outside office hours (evenings, weekends, bank holidays).
What to expect
Cost
Free
Typical wait
Responds to urgent calls within the same night
Want to get involved?
Volunteer with this organisation or find out more about how you can help.
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