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Multi-Agency Safeguarding Hub (MASH)

COUNCIL

Safeguarding Support

Accepting referrals

MASH is the single point of contact for all child protection and safeguarding referrals in Cardiff, bringing together social care, police, health, and education to coordinate the response.

Last verified 8 July 2026

Services offered

SafeguardingChild ProtectionSocial Care

Languages served

๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟWelsh๐Ÿ‡ฌ๐Ÿ‡งEnglish๐ŸŒinterpreting on request

Areas covered

Cardiff-wide

Who can use this service

Children and young people (0-18) in Cardiff where there are safeguarding concerns. Anyone can refer, including the public.

What to expect

Cost

Free

Typical wait

Concerns triaged within 24 hours; same-day response for urgent child protection

How to access this service

Anyone can refer: call MASH, email, or use the online safeguarding referral form. Professionals must follow up in writing.

Email to enquire

Want to get involved?

Volunteer with this organisation or find out more about how you can help.

Register interest
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